Terms and Conditions

1. General

These Terms and Conditions apply to all products and services offered on the website of Ramon van Geest (hereinafter referred to as “We,” “Us,” or “Our”), accessible via www.ramonvangeest.com. By placing an order, the customer agrees to these terms.

Contact Information:
Ramon van Geest
Email: info@ramonvangeest.com
Based in the Netherlands

2. Products and Services

We offer graphic products, including paintings, posters, illustrations, and animations. These products are intended for personal use and may not be reproduced or resold without our explicit permission.

3. Prices and Payments

  • Payment Methods: We accept payments via credit card, PayPal, and iDEAL.
  • Price Changes: We reserve the right to adjust prices based on supply and demand. If a price change occurs after purchase, it will not affect previously placed orders.
  • One-Time Costs: All products are sold at a one-time price. There are no recurring payments or subscription fees.

4. Delivery and Shipping

  • Processing Time: After receiving payment, it takes 5 days to prepare the product for shipment.
  • Shipping Costs: Shipping costs depend on the customer’s address and will be clearly stated at checkout.
  • Damaged Products: If a product arrives damaged, we will reimburse it after receiving clear photographic evidence of the damage. Please contact us within 7 days of receiving the product at info@ramonvangeest.com.

5. Returns and Refunds

  • Return Policy: Customers have the right to return products within 15 days of receipt without giving any reason.
  • Refunds: Once the returned product is received, the refund will be processed within 2 weeks.
  • Exceptions: There are no exceptions to the return policy. All products can be returned.

6. Warranty and Liability

  • Warranty: We guarantee that our products are of high quality and meet the description on our website.
  • Liability: We are not responsible for loss or damage during transport. This liability lies with the delivery service.

7. Intellectual Property

All images, artworks, and graphic designs on this website are copyrighted and owned by Ramon van Geest.

  • No Reproduction Allowed: Customers are not allowed to reproduce, use for commercial purposes, or resell our content without explicit written permission.

8. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy. For more information on how we handle personal data, please refer to the Privacy Policy on our website.

9. Changes to the Terms and Conditions

We reserve the right to change these Terms and Conditions at any time.

  • Notification of Changes: We will inform users of any changes via an email notification or an announcement on our website.
  • Effective Date: Changed terms and conditions take effect 14 days after publication.

10. Applicable Law and Dispute Resolution

These Terms and Conditions are governed exclusively by Dutch law.

  • Disputes: Any disputes will be submitted to the competent court in the Netherlands.
  • Trust in Justice: We always strive for a fair solution and trust in justice in case of disputes.

11. Contact Information

For questions or comments about these Terms and Conditions, you can contact us at:
Email: info@ramonvangeest.com